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The University IT Services is the main establishment responsible for Freiburg University's IT infrastructure. On our websites you will find information regarding our duties and services offered.

Further instructions and information regarding our services are available in the RZ-Wiki(currently available only in German).
 

 

Current announcements

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Feb 14, 2019 12:39 PM
Microsoft Home Use Program - Redirection error
When accessing the Microsoft Home Use Program website, users are wrongfully being redirected to another website by Microsoft. This leads to the message, that the "company" is not authorized. Users should contact...
Feb 13, 2019 02:23 PM
Microsoft Imagine not available anymore
Imagine Premium and Standard has been changed by Microsoft to "Azure Dev Tools" on February 11th 2019. Right now you can not purchase any software from the Webstore. You can only get the keys and files which you...
Feb 11, 2019 10:31 PM
LDAP server certificate running out and replacement required
The old LDAP server certificate is soon running out and therefore has to be replaced in the coming days. Please verify if the Telekom´s "Wurzelzertifikat T-Telesec Global Root Class 2" is installed and integrated....
Feb 11, 2019 10:19 PM
bwLehrpool: pool rooms available again
The general testing of the electronic appliances in the computer pool rooms in the computer center have been completed.
Feb 11, 2019 10:17 PM
OTRS maintenance work on 21.02.2019
On Thursday, February 21, 2019, some maintenance work will be done on the ticketing system OTRS. This will take place between 8.45 a.m. and 9.45 a.m.. OTRS will not be available during this time.
Feb 11, 2019 10:04 PM
Wednesday, February 13, 2019 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, February 13, 2019 from 4 p.m. for about 60 minutes due to necessary maintenance work.
Feb 06, 2019 08:37 PM
Wednesday, February 6, 2019, 7.30 a.m.: Interruption of TSM service due to software update
The update will take place in multiple steps in order to guarantee the data integrity. First, the available server instances under AIX will be raised to a new level.
Feb 06, 2019 04:48 AM
Wednesday, February 6, 2019 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, February 6, 2019 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Jan 29, 2019 07:38 PM
myAccount maintenance - January 30, 2019, 8 - 11 p.m.
Due to maintenance, the myAccount service will not be available on Wednesday, January 30, 2019 from 8 to 11 p.m. We apologize for any inconvenience caused!
Jan 28, 2019 09:32 PM
Wednesday, January 30, 2019 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, January 30, 2019 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Jan 23, 2019 09:32 PM
File server/central storage system: NFS disruption
The are currently issues with the NFS service on our central file server (central storage system) since the switch to the new operating system version on January 11, 2019.
Jan 23, 2019 09:17 PM
First admin meeting of 2019
On January 29, 2019, between 10 a.m. and 12 p.m., the first admin meeting of the year will take place. The venue will be room 112 of the computer center.
Jan 14, 2019 12:33 PM
Wednesday, January 16, whole day - HISinOne maintenance
The Campus Management System HISinOne (productive system) will not be available throughout the whole day of Wednesday, January 16, 2019 due to an update to the new HISinOne version 2018.12.
Jan 11, 2019 06:52 PM
Current Windows 7 Update is impeding activation through KMS
A new Windows 7 system security update from January 8, 2019 can impede an activation through KMS.
Jan 11, 2019 06:46 PM
SPSS license codes for 2019 now available
The new license keys for SPSS 2019 are now available and can be acquired in the Asknet shop.
Jan 09, 2019 10:28 PM
09.01.2018: Old BSCW server offline
As previously planned, the University IT Services took the "bscw server" off the grid at the end of 2018. It had been in operation since 2004. Since 2017, the alternative "group server" ("Arbeitsgruppenserver"),...
Jan 09, 2019 10:14 PM
Wednesday, January 9, 2019: Adobe Connect Server update completed
Online meetings are possible again!
Jan 07, 2019 02:17 PM
The RDMG of Freiburg will be presenting at the World Digital Preservation Day
The Freiburg Research Data Management Group will be represented at the "Conference for the preservation of digital culutral heritage" at the national library in Frankfurt/Main. This event is one of the activities...
Dec 22, 2018 01:26 AM
Expanding virtual machine capacities
The IT Services run two infrastructures for server virtualization: VMware ESX and bwCloud. The VMware ESX platform is mainly used for the operation of services that require high availability. This was now increased...
Dec 20, 2018 11:00 PM
Update: File server/central storage system: maintenance completed at approx. 3.30 p.m.; original message: File server/central storage system: Firmware update on 20.12.18 and interference of various services
Update: All nodes have been successfully updated. The maintenance works were completed at approx. 3.30 p.m. and no further interruptions are expected.
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